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NCL Pride of Aloha Cruise Review - Page 2

Sail the Hawaiian Islands on the Pride of Aloha with George

From George, for About.com

And a comment about the 'change' in the tipping policy AFTER boarding - we came aboard begrudgingly expecting to be charged $10 per day toward 'tips' or whatever NCL called the charge, only to be told that it had changed & to just tip waiters as we would elsewhere. Well, switching after the fact meant that we had not really planned for the extra cash for this. I'm sure many other people did NOT understand this; and, consequently, I'm sure tips were NOT received as the staff expected. Again, poor planning by NCL.

As a 'final' comment, NCL truly has a 'Gold Mine' and a monopoly with this cruise itinerary! I think they better not 'blow it' though. The Hawaiian Islands are beautiful, the excursions were great, the nightly shows were outstanding, and we enjoyed those & most other aspects of our cruise, but NCL need to rethink MANY aspects of the ship's personnel, logistics, cleanliness, services, etc., before the negatives overwhelm the reviews.

Maybe NCL needs to alternate weeks of 'types of service'; maybe to serve the 'cruise-knowledgeable' / 'pampering-expected' customers every other week, & the younger / let-demanding passengers the next week. Maybe this is what NCL plans for when both 'Aloha' & 'America' are in service? It's a thought though to serve two separate passenger types maybe. Would we do it again? Possibly 'yes', but with more 'open' eyes.

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