Cruise Ship: Costa Atlantica
Cruise Destination: Norwegian Fjords and Baltic Capitals
Cruise Date: August 8, 2004
I had my first experience on Costa and I'm very enthusiastic about its custumer care. I have had many previous experiences with almost all the major Cruise Lines such as Celebrity, RCC, Princess, Cunard, Carnival etc., and I have to admit that I was a bit skeptical about an Italian Cruise Line.
We chose two cruises, the Norwegian Fjords and the Baltic Capitals from 08/8/2004 to 08/22/2004 and we requested the complete packages (airplanes, transfers, hotels) from Costa.
COSTA ATLANTICA PRE-CRUISE
I received the cruises documents from my Travel Agent. The booklet was the mostcomplete and the most explanatory I ever had. All was clearly reported and nothing was left undefined or unclear. We had a very good assistance from the Costa representative, arriving and departing from Copenhagen and from and to the port. We really felt sheltered from them. There was a Costa help desk in each hotel(The Square and Admiral), and the representatives were very helpful and nice, giving us a letter with a welcome from the Cruise Line and all the information we needed during our stay and the scheduling of the drop in and drop out services. The rooms at our hotel we booked directly from Costa Cruise line were very good. I liked a lot the Admiral Hotel in Copenhagen. Its a very particular building, and it deserves a stay.
The embarkation was very smooth, notwithstanding the security procedure with a warm welcome by some members of the crew coming into the amazing La Dolce Vita Atrium.
THE COSTA ATLANTICA CRUISE SHIP
The ship is fine and its a very big vessel, very stable and very silent (sometimes I asked to myself if we were sailing or not), no seasickness (yahoo!).
The cabin (we chose the first deck and one inside cabin) was very comfortable and full of space in the cabinets and in the drawers. Our Cabin steward Rodney from Philippines, was very kind and professional and he made a good job also with the Laundry service (very professional).
Most of the passengers were Italians, then we had a great representatives of Spanish (very cheerful and nice), then Germans, Portuguese and French people.
Although it is not a smoker free ship, I never felt a smoke smell in all the vessel.
The lounges are all beautiful and inspired to our Federico Fellini. The most requested lounge was the Piazza Madame Butterfly, where two duo singers and players performed (all very good). This is maybe the focal point of the ship, where many activities are held.
Most of the Italian guests skipped some lounges like Caffe Florian, which was always desert. Its a pity that a so vast space is often oven like.
The Olympia Gym very big and full of any kind of gears. The outside decks are very well maintained, and there where sun chairs all with soft mattresses. The three swimming pools are very nice, and when the weather was not very good , the middle swimming pool was covered by the crystal mega dome. All seems not very overcrowded.
The Coral Lunge, directly down to the Caruso Theatre, was a nice place for dancers and for parties. It should be more improved by different performances. I appreciate a lot the most beautiful glass vases collection in each level near stairways and lifts.
COSTA ATLANTICA FOOD
The Botticelli Buffet has 4 buffet lines plus two smaller lines dedicated to cakes and ice cream and to the Health Corner. Each day two buffet lines were dedicated to a typical national dishes (French, German, Italian, Spanish, Mexican, and- one of the best- to the Italian seafood).
Outside the Botticelli Buffet and in the Ginger and Fred Pools and the Aurora Pools after, there were two grill line served breakfast and typical grill food like Hamburger, French fries, and hot dogs (quite far from Italian taste )
About food....(I increased 2 kilos!!!!!!! I hate Costa!) very, very Italian. The taste of the food is very good, we often ate fish, frequently fresh - they grant us that trucks from Genova reach the Atlantica every 3 days!- and it's true because we ate some kind of Italian specialties that you can find only over here!
By Guest Contributor: Stefy
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