Room service at Carnival is still the worst on the seven seas. The wait time for room service is regularly one hour. And, you can only choose from a limited menu of cold cuts and wraps – it’s pitiful. You can’t even use your fountain soda card through room service. Especially with the limited menu, there should not be that long of a wait time. In fact, the wait time for room service on any ship, no matter what the menu, should never be an hour! Moreover, room service does not accept the fountain soda card. Other fleets have far surpassed Carnival when it comes to room service menus; their menu is simply not worth the trouble. Here’s an idea: why not take advantage of the 24-hour pizzeria and incorporate it into room service? It would be a wonderful addition and effortless to implement.
Speaking of the fountain card, it’s not worth it unless you drink more than 5-6 sodas a day. Carnival has also tightened their policy and will absolutely only serve one fountain drink at a time per card. Still, the bar waiters and waitresses hate serving fountain card holders. This is because it is more worth it for them to serve mixed drinks for the tips. Sure, fountain card holders pay their tip when they purchase their card but apparently that’s not enough to change the servers’ minds. During a show at Follies I had to order my diet coke 3 times before anyone would bring it to me – and even then they brought it at the end of the show. The next day, I wore my fountain card around my neck on a key chain – this made me invisible to all of the bar waiters and waitresses. They would not even come up to me to ask me if I wanted anything. Roel and Samson were among the bad bartenders; don’t hesitate to complain to the bar manager if you come across them are or any others that don’t cater to fountain card holders.
Dining at the main restaurant, “Truffles,” was always a pleasure. The staff was always friendly and efficient and the food was great. If you do eat there, be sure and ask for a table served by Luis – he can’t stop smiling and will always make you feel like family. Listen to his recommendations, too! You won’t be sorry!
The Internet Café
The internet café is run by an extremely friendly and knowledgeable manager – Jay. The prices are comparable to that of other ships. Jay even gave me an extra 10 minutes just for signing up on the first day. Woo hoo!
One of the reasons I chose the Carnival Legend is because it is a new ship and I was expecting wireless internet service. Indeed, this was the case and I had my laptop ready to go when I saw the huge ad that said “Surf and Swim Wirelessly” picturing a gentleman with his laptop by the pool.
Oh, how easily I was misled. The wireless access is only available in the internet café! The signal does not reach anywhere else on the ship – not even highly used areas like the atrium or the pool. What makes this worse is that when I did not have my laptop with me, I could not even use the desktops since I only had a wireless account. These accounts really should be one-and-the-same. The logins used for wireless should be the same logins used on the desktops. This is how Norwegian does it. Take a lesson from the Norwegian way, Carnival.
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