ENTERTAINMENT AND LEARNING LOUNGES
Crystal Cruises’ entertainment and enrichment programs have earned the line numerous awards and the highest ratings from its guests. The line promises a rich entertainment and social experience aboard the new ship, along with increased opportunities for stimulating learning activities.
The Galaxy Lounge is the main entertainment venue for the line’s distinctive award-winning production shows, featuring more intimate seating arrangements, improved sight lines and state-of-the-art sound and lighting systems. The Stardust Club, a second cabaret lounge, provides another venue for day activities such as dance classes and wine tasting, as well as evening dancing and cabaret entertainment.
The Palm Court/Sunset Bar is the line’s signature top deck lounge for afternoon tea, evening dancing and entertainment, special events and for simply enjoying the changing scenery, with floor-to-ceiling 180˚ panoramic windows and new room extensions that offer unique views of the glass-enclosed bridge wings one deck below.
Two completely new spaces aboard Crystal Serenity include The Studio for a variety of creative and educational hands-on classes and The Vintage Room, a new classic boardroom with wine cellar. The new ship’s Computer University@Sea classroom is more than 50% larger than the large computer rooms on Crystal’s current fleet, with 24-hour Internet access and an area for private instruction.
The 4,123-square-foot Caesars Palace at Sea Casino continues the exclusive alliance between Crystal Cruises and the famed Las Vegas gaming establishment and offers one of the largest luxury casinos afloat. Other rooms include Avenue Saloon, Crystal’s signature cocktail and piano bar with intimate, "clubby" atmosphere; Connoisseur Club, a refined cigar lounge with a private club atmosphere; Crystal Plaza and Crystal Cove, lobby area with two-story atrium, comfortable seating arrangements and a Crystal piano bar; Pulse disco and nightclub for late night dancing and karaoke; and Hollywood Theatre cinema and conference center with theater seating in arena for day and evening movies, lectures and religious services. The Bridge Lounge accommodates Crystal’s avid bridge players and the Century and Constellation Suites are used for meetings and informal get-togethers. The Library houses thousands of books, videos and DVDs and Fantasia is the main venue for the supervised Junior Activities Program, while Waves offers a teen center and video arcade. The Photo Shop offers an area of services including digital processing. The Avenue of the Stars shopping arcade comprised of Apropos, Captain’s Choice and Facets boutiques sell upscale clothing, jewelry and specialty items.
SERVICE
Exceptional service is another Crystal Cruises hallmark. Earlier in 2003, the line received the "World’s Best Service" designation in a survey that asked tens of thousands of Travel + Leisure magazine subscribers to select the hotels, spas and cruise lines that they believe treat customers the best. In the T + L survey, Crystal’s service score was the highest of all cruise lines large and small, as well as spas throughout the world, putting it in an enviable league with some of the world’s most prestigious names in travel -- The Mansion on Turtle Creek, Dallas; Canyon Ranch Health Resort, Tucson; Hotel Cipriani, Venice; The Peninsula, Hong Kong; The Oriental, Bangkok; and Ritz Carlton hotels and resorts worldwide. The line's European-trained staff consistently win praise for their professionalism, attentiveness, and friendliness. Personalization is assured by one of the highest crew-to-guest ratios in cruising, as Crystal Serenity boasts 635 staff members to serve 1,080 guests.
The personnel plan for Crystal Serenity includes one-third staff from Crystal Harmony, one-third from Crystal Symphony, and one-third new hires. As all shoreside staff does, Crystal Serenity’s team will undergo an extensive training program.
Designed for worldwide cruising, the ship is powered by environmentally-friendly diesel engines and an azimuthal pod propulsion system to enable greater maneuverability.
Source: Crystal Cruises
